Ban appeal but have been ignored
First I would like to say ,I have been trying for to contact ea for a week.I either get ignored or spammed messaged.My friends uses my account without my permission and does stuff on it.They have got me banned serval times.I have changed my details after the ban since I didn't get a message yet.Then I found myself to be banned.I have politely asked many times just for 1 more chance and I have done everything to protect myself,yet I get ignored or spammed.Please help me as ea does not seem to like me đ
Hey @IPlayzGames1,
If you've had a friend in your account several times, I'd definitely make sure you've gone through these security steps and have kept your new login information private.
Ultimately the account holder is responsible for any actions taken on the account, which is why we do not allow account sharing and it's important to keep your login info secure.
To have this looked into further you will need to submit an appeal here so our Terms of Service team can take another look over the account and situation.
Do keep in mind that if they've already completed multiple reviews and decided not to remove the penalty, that is not something we'll be able to change here either I'm afraid.