Forum Discussion

LarryTheQueen69's avatar
LarryTheQueen69
4 years ago
Solved

Ban Appeal Link Not Working

Hello, I recently got banned on apex legends due to "cheating".  I did not cheat, however, I am not here to dispute whether its a right call or not in this forum. What I am here for is that the link ...
  • EA_Mako's avatar
    EA_Mako
    4 years ago
    @LarryTheQueen69
    Strange, I see you're still logged in with that screenshot. Can you log out and try the link in my post?

    Incognito mode should have you logged out as well, so just give that a try before signing in.

    You'll be able to enter your account information before submitting, but I have just pulled this page up in Chrome/Incognito and Edge.
LarryTheQueen69's avatar
LarryTheQueen69
4 years ago

Hi @EA_Mako , I have tried using Chrome, Chrome incognito, Mozilla Firefox and Microsoft Edge, they all gave me the same result, "page does not exist"....

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
4 years ago
@LarryTheQueen69
Strange, I see you're still logged in with that screenshot. Can you log out and try the link in my post?

Incognito mode should have you logged out as well, so just give that a try before signing in.

You'll be able to enter your account information before submitting, but I have just pulled this page up in Chrome/Incognito and Edge.
  • LarryTheQueen69's avatar
    LarryTheQueen69
    4 years ago

    @EA_Mako, Ok this is a little weird but your last solution actually worked, after logging out and going in incognito mode, I was able to click on your link and get the actual dispute/ban page. Im gonna send them an email and see if everything works out. Thanks alot, this really helped me out!

    • EA_Mako's avatar
      EA_Mako
      Icon for Community Manager rankCommunity Manager
      4 years ago
      Glad to hear that did the trick, @LarryTheQueen69! Thanks for the update.

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