Forum Discussion

themagicnumber3's avatar
themagicnumber3
2 years ago
Solved

Ban Appeal response times

Hey guys, I know that ban assistance can't be done here on the Forums, but - I was recently hacked and my e-mail was changed. Luckily I was still logged in and was able to be quick and contact suppor...
  • TheRedLion93's avatar
    TheRedLion93
    2 years ago
    @themagicnumber3

    I believe it usually takes up to 30 days. But you could have a faster response depending on how many cases the Terms of Service Team have to go through.

    But until then, keep a close eye on your appeal if there are any changes.
TheRedLion93's avatar
TheRedLion93
2 years ago
@themagicnumber3

I believe it usually takes up to 30 days. But you could have a faster response depending on how many cases the Terms of Service Team have to go through.

But until then, keep a close eye on your appeal if there are any changes.
themagicnumber3's avatar
themagicnumber3
2 years ago

30 days for an appeal, that's... disheartening. Thank you for the information, nonetheless.

  • yellowdap's avatar
    yellowdap
    2 years ago

    Have you gotten replied back to?

    • KEITHSTONER256's avatar
      KEITHSTONER256
      2 years ago

      I have tried to appeal my ban for ages…I logged on to Madden 24 for the first time and instantly had a ban. No ideas as to why. Do y’all know of any way I can get this appeal? I’ve tried emailing about 4-5 times. 

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