Re: How to get help with Apex Legends account bans and suspensions

I submitted a ban appeal that has been “pending” and “waiting on studio” for over a month now for what i think is just a case where my account was mistakenly flagged because even though i don’t use them there were apps like razer synapse that ran on startup and could have been used to create macros and other enhancements. I had no idea you could use them for that and the only reason it was installed is because I bought a really high end Razer laptop cooling pad and as soon as I plugged it in it said I should download like 4 separate apps and I wasn’t expecting a reputable company like Razer to have me download apps that could be used to cheat. 

is there anything I can do to hopefully speed up that process? My case number is #256139122 and any help would be very much appreciated