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iidjq's avatar
iidjq
Newcomer
7 months ago
Solved

Ban Review Request for My Account

Hello EA Support Team,

My account was recently compromised, but I was able to recover it with your help. However, when I logged in, I found that my account has been banned.

I believe the ban was caused by actions taken by the hacker while my account was compromised. I have never engaged in any behavior that violates EA’s rules. I kindly request a review of my account activity during the time it was compromised and ask for the ban to be lifted if you confirm that the violations were not done by me.

I am happy to provide any additional information needed to verify my ownership.

Thank you very much for your understanding and support.

  • iidjq​ 

    We have a specific process for ban appeals. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

    How do I appeal a ban

    Thanks.

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    7 months ago

    iidjq​ 

    We have a specific process for ban appeals. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

    How do I appeal a ban

    Thanks.

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