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rocKfellerrRr's avatar
rocKfellerrRr
4 years ago
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Banned account after 7 days suspension. Abusive text chat

Hello, i got a forever ban for abusive text chat ..; I got 7 days ban then permanent ban. Its been nine month now. Is it normal i got a forever ban after the 7 days ? Thanks
  • EA_Lanna's avatar
    EA_Lanna
    4 years ago

    Hi @rocKfellerrRr, 

    The duration you'd receive would be connected the the rule broken, the severity and the frequency. Check out this guide: EA Bans and Suspensions, it'll help to answer most questions. Outside of what's covered in that guide, we wouldn't have insight or visibility on your ban case to share specifics. 

    - EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
4 years ago

Hi @rocKfellerrRr, 

The duration you'd receive would be connected the the rule broken, the severity and the frequency. Check out this guide: EA Bans and Suspensions, it'll help to answer most questions. Outside of what's covered in that guide, we wouldn't have insight or visibility on your ban case to share specifics. 

- EA_Lanna

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