Forum Discussion

5 years ago

Banned account after being hacked

Hi. I need some help. A while ago, my account had been hacked by a random russian (I think, it was all in russian when I logged back in). I recovery it, set a 2FA, changed password etc. After that...

systemchanged

5 years ago

This just happened to me, very upset

Cant we just have a notification for logins using other IPs? I guess it s my fault for not having the 2 step verification but it s something I would never imagine, that someone is actually using my account and playing just for getting me banned? that s some silly stuff

I don't wanna miss the event I always get all the stuff by playing everyday, my account is over 2k hours and have a lot of stuff and badges that I earned with my own struggles this is so unfair and heartbreaking

Sirius_Dour
5 years ago
hmm this is strange: i still dont have any response from support but today i am able to play on my account
update: no. i was able to log-in, get to main menu, register to match, but when match started and before screen to pick character i got this notification about banned account
okay keep waiting ☹️
- Sirius_Dour
  5 years ago
  So am I still waiting
  For this world to stop hating?
  Can't find a good reason
  Can't find hope to believe in
  more than week passed and no any results
  as i understand i will miss newyears event
  and probably will miss season 7 as well
  - Exile-NoStrat
    5 years ago
    Honestly, just make another account on Origins and play there. My buddy has had a ticket for an account broken in early 2020 and his ticket has been up for a month with no answer.