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Rex_Master15214's avatar
Rex_Master15214
4 years ago
Solved

banned after play in internet cafe

When i play apex legend in Internet Cafe because im far away from my house

and apex legend is already installed on that PC, my account banned for no reason after i play 2-3 match.

2 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    Hi @Rex_Master15214,  

    We are unable to assist with BAN disputes or provide information on Answers HQ. You will want to fill out this online forum to reach out to our TOS team for further assistance.  

      

    If you have checked your Ban History, please note not all Bans may appear here. If you have further questions about Bans or investigations I would recommend checking out our Help Links below. 

        

      

    Thanks!    

  • Pain525's avatar
    Pain525
    4 years ago

    you have been banned because that pc is hardware id banned that just happened to me and my account is still banned because it was "involved" in cheating the pc you played on hardware id banned because someone played with cheats on it and anyone put their apex account on that pc will get permabanned too if you still go to that internet cafe you should tell the owner about this

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