Forum Discussion

Ekser02's avatar
Ekser02
2 years ago
Solved

BANNED FOR ANDREW TATE AVATAR

BANNED FOR ANDREW TATE PROFILE PICTURE???

On 31.7.2023 I was banned for 168 Hours for having the profile picture of andrew tate. In the pinned files you can see what it looked like. 

The avatar has no graphic content, no sexual content, no hate or whatever falls into that category. The picture is perfectly normal.

Please help me get unbanned for this ERROR EA Games made.

  • EA_Darko's avatar
    EA_Darko
    2 years ago

    You will need to speak to our Terms of Service team @Ekser02 

    The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    1. Click Contact us at the top of any page on EA Help.
    2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
    3. Choose your platform.
    4. Select Manage my account, then Banned or suspended account.
    5. Fill out any other details below.
      • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
    6. Click Select contact option.
    7. Sign in to your account that has the ban or suspension, if you aren’t already.

    Darko

4 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    You will need to speak to our Terms of Service team @Ekser02 

    The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    1. Click Contact us at the top of any page on EA Help.
    2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
    3. Choose your platform.
    4. Select Manage my account, then Banned or suspended account.
    5. Fill out any other details below.
      • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
    6. Click Select contact option.
    7. Sign in to your account that has the ban or suspension, if you aren’t already.

    Darko

  • Ekser02's avatar
    Ekser02
    2 years ago

    Tried everything, i have a feeling a worker there of some sort (we all know what kind) sees Andrew Tate as a hateful conduct, which makes no sense but hey what can i do about it.

    Seems like they dont want to give me a further explanation for the ban (check clipped file) 

    This all just seems really strange to me

  • Asmodeus566's avatar
    Asmodeus566
    Hero+
    2 years ago

    @Ekser02 

    I am sorry to hear what happened to your account.

    Please note that the use of Andrew Tate as an in game name and or using that name in chat has lead to players getting suspensions or bans in the past (for at least the past year).

    This info is readily found all over the net.

    Using that persons image as an avatar was risky and well as soon as your suspension is lifted I would change it immediatly.

    As @EA_Darko mentioned we can not assist you with account issues here on the forum, for that please use the suggested contacts or links that Darko mentioned.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    If our TOS team has denied your appeals @Ekser02 then there is nothing we can do to change this.


    Darko 

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