Forum Discussion

4 years ago

Banned for "cheating" after not playing for 6mo-1yr

I picked up Apex on launch and played pretty consistently for a long time. After a while and a few other big releases, I ended up shelving the game for other stuff. I didn't play for approximately si...

EA_Darko

Community Manager

4 years ago

Hey @AdamTK100 if after an investigation our TOS team has denied your appeal then there is nothing that anyone can do to change this.

Darko

AdamTK100
4 years ago
There was no ToS violation, though.

I didn't play the game for several months and came back to a banned account with zero details regarding my ban. The appeals process is seems to be entirely automated, and I was wrongfully banned and want my account back.
- EA_Darko
  Community Manager
  4 years ago
  Hey @AdamTK100, all TOS appeals are investigated by a member of our TOS team,
  
  Going to lock this as there is nothing more we can do on AHQ.
  
  Darko