Forum Discussion

IIISamuraiIII's avatar
3 years ago
Solved

Banned for killing bots (TDM)

Hey guys 

Just to put a warning out there that you can get flagged as a cheater if you play non br modes and the lobby gets filled with bots.

Killing the bots could get you banned because it detects you as cheating for whatever reason.

Alot of people are getting this issue and it happened to me yesterday.

My account is now banned after 2k hours and multiple heirlooms bought.

Basically I was doing tdm and majority of the lobby were bots (probably only 4-5 people including me)

I had 28 kills and near 8k damage then got booted out of the game with :this client account has been banned:banned" 

I also got the 10 min penalty even though I didn't leave by my own choice....

After the time ran out I tried to matchmake and I still got the ban message.

This is incredibly frustrating.

If the bots in non br mode can get you banned please remove the playlist and fix the bot issues instead of falsely banning innocent and dedicated players.

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi there, @IIISamuraiIII 

    You're welcome to dispute the ban. To do that, follow the instructions in the article here.

  • Hi, I've already appealed for the false ban 2 times I'm still waiting for a response.

    I created the thread to spread awareness on the issue regarding the bots in mixtape and how it can lead to bans because the anti cheat might flag you and ban you.

    Are you guys aware of this issue? 

    I suggest you get it fixed and remove mixtape in the meantime.

    I just lost an account I've been using since day 1 of apex with 2k+ hours and thousands of money spent on collection events because of this. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    I'm now locking this thread to prevent further "necro-posting". Please see my previous response for more information on bans.