banned on steam but EA account says no ban history
I haven't played Apex for a year or more. A friend was playing and I thought it'd be fun to pick up again. I downloaded it on steam (previously used on Origin), and steam imported my account from origin and play history.
When I was entering a match, it said my account was banned. Reason: banned. I went onto my EA account, and it said no ban history. I checked my emails, no email about a ban. No trace of a ban whatsoever.
Is this a common thing that Origin does - ban people for switching to steam?
And before anyone suggests it - no, my steam account is fine. It's only an APEX issue.
Hi @HectorOakfield,
We are unable to assist with BAN disputes or provide information on Answers HQ. You will want to fill out this online forum to reach out to our TOS team for further assistance.
If you have checked your Ban History, please note not all Bans may appear here. If you have further questions about Bans or investigations I would recommend checking out our Help Links below.
Thanks!