Forum Discussion

3 years ago

Solved

BANNED WHEN RETURNING TO THE GAME

I had taken a break from apex and I used to play it a lot, ı have arıund 1900+ hours.I stopped for about 1-2 months afterwards. Anyway my friends called to play apex so ı open up the game look arou...

EA_Aljo
3 years ago
Hi there, @XenolithCem

Banned accounts aren't something we can help with through Answers HQ. It sounds like you've already hit the max amount of disputes so, unfortunately, the ban will need to stay in place.

XenolithCem

3 years ago

@EA_Aljo well isnt there anything else ı can do? or anyonw ı can contact?

PirataLeoparda

3 years ago

@XenolithCem mate - they usualy dont even answer - b coz they did ivistigation and they found smthng - player really mad about it......idk what it is but.....people got banned for some soft even its not conected directly to the game

XenolithCem
3 years ago
@PirataLeoparda well I was reading some of it up and a lot of people have this issue and which is kind of sad☹️. The people that actually support the game with feedback as well as money are getting banned. But if they could just say the specific issue ı think people will be at least know what they did it will make more people understanding.

and can dispute it with proper evidence and give a ban period instead of nope investigation done we ain't unbanning you.
- EA_Aljo
  Community Manager
  3 years ago
  @XenolithCem
  
  There have already been 3 investigations. ToS has not found any evidence that the ban should be lifted. More investigations wouldn't change this so they aren't going to keep looking in to your account over and over again.
  - yumeoii
    3 years ago
    hey,I suspect that the team of tos has no work at all.Because they won't give you any reason to reject you, they just keep repeating one sentence endlessly, like a robot. I really don't know what your team was founded for. Hurry up and dissolve it