Forum Discussion

3 years ago

Solved

Bind the origin account to the new steam account

I unlinked the original steam in my personal information because I no longer use this steam account. I want to bind my origin account to the new steam account, but it shows that it is still linked to my original steam account. What should I do?

EA_Aljo
3 years ago
@kar4s0419

This is something an advisor should assist with. Please try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

3 Replies

EA_Aljo
Community Manager
3 years ago
Hi there, @kar4s0419

This article should help with linking and unlinking your steam account. However, progress does not carry over between accounts so you would need to start over on the new account.
kar4s0419
3 years ago
@EA_Aljo I have cancelled the connection but steam still says connecting
EA_Aljo
Community Manager
3 years ago
@kar4s0419

This is something an advisor should assist with. Please try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!