Forum Discussion

Not applicable

5 years ago

Solved

Both Xbox and PS4 Controllers not being recognized

My control panel detects both devices. It even registers inputs from the buttons. For some reason, Apex wont detect it and switch from M&K to Controller anymore. Went through every solution imaginable. Completely fresh reinstall, validated, reinstalled controller drivers, adapter connection is perfect. It just doesn't work.

BabywithaShotgu
5 years ago
Its incompatibility with SCPtoolkit. I had it install Dualshock drivers for my ps4 controller but I guess that causes conflicts with Apex and my XB controller. Technology is weird, I'll post here again if the issue returns cause this is the second time it's happened, so I don't doubt it'll happen again.

4 Replies

EA_Kent
Community Manager
5 years ago
Hey @BabywithaShotgun,

Are you running Apex Legends through Origin, or do you use Steam? Also, have you tried starting up your PC in a Clean Boot to see if that makes any difference at all? If there's any other software that might be preventing the controllers from being recognized that might help to get around it.

For more details on how to set up a Clean Boot check out the EA Help website. Let me know if you're still having trouble afterward. Thanks!

/Kent
BabywithaShotgu
Not applicable
5 years ago
Clean Boot didn't do anything. Went and disabled everything, Apex still doesn't recognize my XB1 controller. Steam Big Picture works fine for example, it's only Apex.
BabywithaShotgu
Not applicable
5 years ago
Its incompatibility with SCPtoolkit. I had it install Dualshock drivers for my ps4 controller but I guess that causes conflicts with Apex and my XB controller. Technology is weird, I'll post here again if the issue returns cause this is the second time it's happened, so I don't doubt it'll happen again.
EA_Kent
Community Manager
5 years ago
@BabywithaShotgun

Thanks for following up. That's good to know.

/Kent