Bought a 20 dollar gift card (origin access) and can't buy apex coins
Please help,I have redeemed the code to my ea wallet and can't spend it on Xbox apex legends
Forum Discussion
EA_QueenBee
Community Manager
Community ManagerHey @Bostonking42,
Was it an Origin giftcard? Because if so, then it can only be used to make purchases for EA games on PC. We have an article with a bit more information here:
https://help.ea.com/en-gb/help/account/ea-gift-card-information/
"You can use the EA Wallet to buy games, in-game items, EA Play memberships, Pogo Products (US residents only), and any real money items available in EA’s PC games."
Was it an Origin giftcard? Because if so, then it can only be used to make purchases for EA games on PC. We have an article with a bit more information here:
https://help.ea.com/en-gb/help/account/ea-gift-card-information/
"You can use the EA Wallet to buy games, in-game items, EA Play memberships, Pogo Products (US residents only), and any real money items available in EA’s PC games."
- @EA_QueenBee Can I somehow exchange it or get refunded,I only have Xbox
I had the same issue but I play on PS4 and I was able to move the gift card balance to my EA wallet. I downloaded the EA app on a Mac (computer) but when I go to shop the EA catalog, all it does is let me buy the game and tell me about Apex, but I want to buy in-game items (Apex Coins). My question is how and where do I buy in-game items with the EA wallet balance because I keep getting told that you can, I just don't know how and the internet surprisingly hasn't helped.
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