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THale8's avatar
THale8
7 years ago

brand new Xbox One X crashes every single game (turns itself off)

Have a brand new Xbox One X but can't play Apex without it crashing every single game. Initial game loads up perfectly fine and quick but am lucky to get more than half a game in. Crashes before the ...
SpyrosFPS's avatar
SpyrosFPS
7 years ago

@THale8  That's bad! It's not just a crash to Dashboard. I've never experienced a completely shutdown on Xbox One S.

Try this:

  1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.

    Important Be sure to wait 10 seconds. This step resets the power supply.

  3. Plug the console power cable back in.
  4. Press the Xbox button  on your console to turn on the Xbox One.

Test more other games cause maybe it will shutdown in a few minutes or a few hours and if it happens again send console back to Microsoft.

THale8's avatar
THale8
7 years ago

i appreciate the reply, ill try a power supply reset again. I changed osme of my display settings on my xbox and was actually able to finish my first game in a couple weeks but then it started crashing again. really think i might just have to get a new console

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