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Dech0225's avatar
Dech0225
5 years ago

[BSOD][BAD_POOL_HEADER] BSOD after map loading

Hello all, After new patch I have an Issue: 1) Start game 2) Start Trios 3) Choose Legend 4) Then loading screen starts with players ready count Expected result: After that that game should be ...
bizonhiggsa's avatar
bizonhiggsa
5 years ago

Hi all, 

I have the same problem with similar symptoms (BSOD bad_pool_header in first 10 seconds after map loading). Memtest86 shows 0 errors and apex is the only game with such a problem.

It started about 1-2 weeks ago and before this everything worked well.

GTX 1060 6gb
8gb ram, i5

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @bizonhiggsa. 

I appreciate the info!

Would you mind sharing your DxDiag here as well? For more info on how to pull it up check out the EA Help website. 

/Kent

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @bizonhiggsa 

      I appreciate it!

      Looking at the DxDiag you attached it appears that your video card drivers are from about a year ago. Have you tried updating to the most recent NVIDIA drivers to test and see if that helps at all? 

      You can find more details on how to update over at the EA Help website. Let me know if you're still running into the same BSOD afterward. Thanks!

      /Kent

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