Community ManagerHi there. Terms of Service is not available for a discussion. The best you can do is submit a dispute by following the instructions in this article.
Well I tried to dispute the ban already, but it keep getting declined and I feel like I'm getting system generated responses, so I would like to know if it's an actual person reviewing those disputes and deems my "offense" worthy of the ban or it's getting declined by the system. Because I strongly feel like the usernames I used wouldn't be offensive even to a 5 year old since they didn't not contain any curse words or vulgar language or weren't offensive towards anyone in anyway, so I just can't wrap my head around how I keep getting told that it's a justified ban.
Community ManagerReal people are investigating the first 3 disputes. After that, requests for disputes are declined. If you haven't submitted 3 disputes, yet, you're welcome to submit another.
Well unfortunately I already did all 3 ant they all came to the same result, no matter how I state my case, it gets declined. Well I guess it's time to move on to another game, I'm not risking investing time and money into something that's getting taken away without a real good reason, something like that shouldn't get anyone more than a sanction of some sort, unless its actually something bad...
Community Manager
