Forum Discussion

Seasoned Novice

1 year ago

Solved

Can I refund the money if I bought Apex Coins via Steam on wrong account

Hello I bought Apex Coins via Steam but steam was linked to wrong EA account that im not playing. So I want refund money for coins then link right account and buy it again. Is this real?

EA_QueenBee
1 year ago
Hey @0ab43a63ca5c5fc4,

If you bought the coins via Steam we'll have to refer you to them and their refund policy. Our support can only help with purchases made straight through the EA app, for the rest you'll need to go to the storefront where you bought them.

EA_QueenBee

Community Manager

1 year ago

Hey @0ab43a63ca5c5fc4,

If you bought the coins via Steam we'll have to refer you to them and their refund policy. Our support can only help with purchases made straight through the EA app, for the rest you'll need to go to the storefront where you bought them.