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9mips's avatar
9mips
2 years ago
Solved

Cannont unlink my steam account

Cannot unlink steam account from ea In ea we have "connections", there i have steam(only one button is available "link"), when i try to connect my new account it says that one account have already l...
  • Fresco_7x's avatar
    Fresco_7x
    2 years ago

    What if that steam account is deactivated? Can I link another then?

    • EA_QueenBee's avatar
      EA_QueenBee
      Icon for Community Manager rankCommunity Manager
      2 years ago
      @Fresco_7x,

      In that case I'd reach out to Steam support to see if they can reactivate that Steam account for you. Otherwise your best option might just be to make a new EA account and link your Steam to that instead.
      • Fresco_7x's avatar
        Fresco_7x
        2 years ago

        Ok, so i had a steam account which was deleted/deactivated way back, used to play Apex Legends, say. The Origin account associated to it had all of my other games too. With my current steam account I have purchased Battlefield, say, then I need to create new EA Account just to be able to play battlefield? Rubbish!
        Why am i not unable to unlink my associated steam account from Connections tab on the EA App? Why is it not visible there?

  • klm_pace's avatar
    klm_pace
    2 years ago

    Hi

    I have an Active Steam account, however, it got hacked, and I was able to recover the account. Since then, a foreign EA account, linked itself to my steam account, I cannot link my actual EA account to my steam account, until the foreign EA account is removed/unlinked.

    I have no way to access the Foreign EA account, nor provide details to it, other than the attached, when I attempt to link my current EA account.
    Please don't refer me to support as I have logged 2 tickets previously, and they can't help.

    • EA_QueenBee's avatar
      EA_QueenBee
      Icon for Community Manager rankCommunity Manager
      2 years ago
      Hey @klm_pace,

      Unfortunately we can't help directly with account issues here on the forums. Our live support team can. I'm sorry to hear that they haven't been able to help you, but we can't look into accounts or account issues here.
      • klm_pace's avatar
        klm_pace
        2 years ago
        @EA_QueenBee But your support team is unreachable and unhelpful, anyway

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