Forum Discussion

0skarek11's avatar
5 years ago
Solved

Cannot connect via EU data centers, only new york [Steam]

I deleted origin version of steam apex because it was already linked to my steam account. I've downloaded Apex Legends on Steam and I can't play it. When I try to login it says "retreiving matchmaking list" and it shows that EA servers are down, doesn't matter with data center/gateway as long as it is <60ping. When I choose New York with 150ping I can get into this game without problem. I just want to remind you that I could play without problem on origin version.

  • @0skarek11 Hello there, could you verify if you have any firewall/anti-virus that may block your connection
    You may also want to try to open the following ports on your router.

    UDP: 443
    TCP: 80, 443 and 8080

    Let me know as soon as you've tried this.

6 Replies

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 25 minutes ago
40,011 Posts