Forum Discussion

Not applicable

5 years ago

Cannot create log files when apex crashes

Hi all, My Apex legends is crashing from time to time (intermittently and cannot see a pattern). So i want to diagnostic the logs that can be generated in apex. From what i've read they're suppos...

roohimself

Not applicable

5 years ago

Hi Again,

I have been out of luck with this game, still crashed intermittently to the Desktop and i still have no clue why.

What i can see in \crashpad\db\ - there is created crashdumps but i do not have a too to analyze and there is no way to contact tech support to get further help.

I really like this game, but i need some help to narrow my problem down, i've been trying more or less everything that i can think off. What should i do now?

EA_Kent

Community Manager

5 years ago

Hi @roohimself,

I appreciate you following up. I'm sorry to hear you've still been running into crashes.

Were you ever able to try setting up your PC in a Clean Boot to test and see if that makes any difference at all? If not, can you give that a shot and see if it helps? If these crashes are related to something else running on the PC that might help to get around it. For more information on how to set one up check out the EA Help website. Let me know how that goes when you've had a chance to try it out.

Thanks!

/Kent