6 years ago
Cannot install on ps4
Hello everyone. I'm trying to install the game for the first time but I get an error "cannot install CE-34016-4" everytime. I'm on ps4 the game size is 44GB but the download is divided into 17GB(the ...
Hey @EdeBruno1.
That error message usually points to a corrupted download. Are you trying to install the game to an external drive, or are you using the storage drive built into your PS4? Do you have any other downloads running at the same time?
/Kent
Hello @EA_Kent,
I'm installing the game in the storage built in the ps4, I don't have any external storage connected to the ps4.
For the first time I had 2 games downloading, the other one installed just fine but Apex gave that error. For the second time Apex was the only thing downloading and gave the exact same error.
Got it, thanks!
When you have a chance can you try rebuilding the database on your PS4 to see if that has any effect?
First, start up your PS4 in Safe Mode, then select the option to rebuild the database when the menu comes up. Let me know if that helps at all.
Thanks again!
/Kent