Hey everyone,
We've just pushed a PC update that should help address these concerns.
Please be sure to give the patch a shot next time you're able to log in, and let us know if you're still experiencing this issue afterwards. Thanks!
Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 750 Ti
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? Foxy Crystal
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? N/A
Which Legends were your squad mates using (if applicable)? N/A
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. N/A
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to boot up the game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? Zero
When did this happen? (dd.mm.yy hh:mm) 10.01.2024 03:25
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game crashes
What should be happening instead? Booting into the server selection screen pre-lobby
Steps: How can we find the bug ourselves? No idea
Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 750 Ti
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? Foxy Crystal
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? N/A
Which Legends were your squad mates using (if applicable)? N/A
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. N/A
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to boot up the game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? Zero
When did this happen? (dd.mm.yy hh:mm) 10.01.2024 03:25
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game crashes
What should be happening instead? Booting into the server selection screen pre-lobby
Steps: How can we find the bug ourselves? No idea
The game played fine before the update, downloaded the update this afternoon, and suddenly the game just crashes. I hit "Play" on Steam, the .exe opens up, and as soon as i see the black screen with the loading apex logo on the corner for a couple secs, it just freezes and crashes.
Already tried a lot of things, tried some initialization comands on steam, restarted my PC multiple times, uninstalled the game and installed back again and still nothing, even deleted the Apex folder in "My Saved Games" and nothing, honestly, i'm running out of options here :/
