Forum Discussion

4 years ago

Cannot ready up and party menu says 0/0 players

Product: Apex Legends Platform: PC Please specify your platform model. EA or Steam What is your gamertag/PSN ID/EA Account name? Doom_chazwell Please provide your squad mates' gamertag/PSN ID/EA ...

EA_Mako

Community Manager

4 years ago

Hey @Delta4H, any chance you could try uploading that image again? We seem to have gotten the wrong one attached.

Has everyone tried these steps to clear and/or change your DNS?

It may also be worth checking that you've opened the correct ports on your router. Those are listed over at the external PortForward website here: https://portforward.com/apex-legends/

Delta4H
4 years ago
Hi,
I'll try the troubleshooting steps you've linked.
I've also reattached the correct image.
Delta4H
4 years ago
A couple days after changing my preferred DNS server, the issue seems to have been fixed
Monne-EO-
4 years ago
@EA_Mako Hi, I did the port forwarding first without success but changing my preferred DNS did the trick, went 40-50 games without having the issue. Thanks alot!
- EA_Mako
  Community Manager
  4 years ago
  @Monne-EO- @Delta4H
  
  Glad to hear that's helped out, thanks for the updates!