Forum Discussion

VWBugKing's avatar
3 years ago
Solved

Cannot receive email

Hello I cannot receive any email verifications for no reason and ea help are not responding and I try every method EA tells me too and they all lead me to log in and I cant because of the verification. So i would like it for EA too actually help out for once and help me get my account back.

  • @VWBugKing 

    Account security is important to us.

    When helping with certain issues, like account changes, it’s important that we can verify that you own this account. We want to make sure we’re not compromising your account, so we can’t help out with your issue currently.

    If you’re able to regain access to your email account later, you can resume this case on EA Help at help.ea.com/my-cases/ or click Contact Us on any help.ea.com page to start a new case.

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @VWBugKing 

    Account security is important to us.

    When helping with certain issues, like account changes, it’s important that we can verify that you own this account. We want to make sure we’re not compromising your account, so we can’t help out with your issue currently.

    If you’re able to regain access to your email account later, you can resume this case on EA Help at help.ea.com/my-cases/ or click Contact Us on any help.ea.com page to start a new case.