Forum Discussion
Hi Ea_Kent,
It has allowed me to rejoin my club now, and I now know exactly how it happened.
We were all playing on one console (3 profiles) so we took it in turns by exiting to the main menu, and changing profile via the xbox menu in the end of season seven, when season 8 came out we tried using the new press Y to change profile option that had been added to the game, this always resulted in a message popping up that we had been removed from our club due to our cross play settings had changed etc. Sometimes it would affect just the original profile and once it affected all three profiles that were signed in. We now exit to main menu and then close the game entirely before switching profiles via the Xbox button and then reload Apex Legends, this method has so far stopped us from being glitch kicked since then. But every time we has pressed the Y to switch profiles it has resulted in glitch kick. I hope this helps EA resolve this issue, and I hope this helps other players avoid this issue in the meantime. Thank you for getting back to me EA_Kent.
Thanks for the additional details. That's really helpful. 👍
Just to confirm, this is still happening after the Season 8 patch last week? This issue was supposed to have been fixed in that patch, so I just want to confirm if it's something you were seeing just recently.
/Kent
- 5 years ago@EA_Kent It did happen just seconds before I posted the cause, that is how I figured it out, (I am unsure if that was before or after the patch EA_ Kent), and I have been careful not to repeat these actions since then. Hope this helps you out!!!
- EA_Kent5 years ago
Community Manager
- 5 years ago@EA_Kent All good buddy, have had no issues being glitch kicked since, looks like you guys were able to get on top of it😁. Keep up the great work guys, it's a fantastic game you have designed and the entire Apex community thanks you for all your hard work and dedication. It is all very much appreciated 👍👍👍.
About Apex Legends Technical Issues
Community Highlights
- EA_Blueberry7 years ago
Community Manager
Recent Discussions
- 5 hours ago
- 10 hours ago