Forum Discussion

Bravojustakid11

6 years ago

Cannot upgrade from previous account to teen account

I turned 13 and when I tried logging on to apex legends I was greeted with a sign that said UPDATE YOU ACCOUNT TO TEEN ACCOUNT I tried with my one and only gmail but got denied because it was ALREADY...

Icon for Community Manager rank

Community Manager

6 years ago

@Bravojustakid117

Child accounts are usually linked to full access (“adult”) accounts. You can only upgrade a child account from the child account — you can’t make this change from the adult account. You or your parent or guardian must log in to the child account to update it.

https://help.ea.com/en-us/help/account/aging-up-an-origin-account-to-an-adult-account

5 years ago

I can not upgrade to teen account either, and I am on an adult account, not a child account. Please help.

Featured Places

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 9 minutes ago

40,060 Posts

Community Highlights

How to get help with missing packs, coins, or content in Apex Legends?
EA_Mako
Community Manager
7 months ago
What to do if your Apex Legends account got banned or suspended
EA_David
Community Admin
5 years ago
Do Not Unlink Your EA Account
E9ine_AC
Hero+
2 years ago
Community Crashing Troubleshooting Guide
EA_Blueberry
Community Manager
7 years ago

Recent Discussions