Forum Discussion

5 years ago

cant buy apex coins?

when i try to purchase apex coins to get the season 7 battle pass, i am given this message when i click "buy now" Whoops! An error occurred. Please try again later. [ref. #Error: httpRequest ERROR:...

cahrybdis

4 years ago

@EA_KentI'm having this trouble too.. both in game menu store and using the origin platform and even when using the browser.
Can't seem to buy anyting.
I am always getting this message:

Tried changing my region already.
Whoops!
An error occurred. Please try again later. [ref. #1408000]

EA_Kent

Community Manager

4 years ago

Hi @cahrybdis,

We've seen some other reports of this same error message recently. We're currently working on gathering some information to pass along to the Origin team. When you have the chance can you run an Origin Error Report and send me the Report ID?

You can find more information on how to run the report over at the EA Help website. Once you have the Report ID please send it to me in a direct message.

Thanks!

/Kent