Forum Discussion

VXWXVW's avatar
2 years ago
Solved

Can't buy exotic shards

I can buy and see all the options for apex coins, i bought 9.99usd for the battlepass of the new season at 7th of this month. However I can't see any option for the exotic shards i tried clicking through all the black page that opens when i click on exotic shards but nothing. Just nothing in there. How do i fix this?

  • Yep, the team was able to address this on the back-end for Steam.

    Should be fixed for Turkey and Argentina now.

    Thank you for the report.

16 Replies

  • wetfiish's avatar
    wetfiish
    2 years ago
    @ThomasMc2595 I cannot purchase exotic shards and nobody is replying to my post. What do I need to do to purchase exotic shards? I really want to buy them and I have the money on my Steam wallet. Somebody please respond.
  • adospassos17's avatar
    adospassos17
    2 years ago

    Still not working on US East. I can’t buy it no matter how many times I try or how long I wait. And it’s through steam

  • Have not been able to buy exotic shards from steam, I don’t know what the issue could be but it seems like everyone is experiencing the same thing. I tried hundreds of times to get it to purchase and it would not let me. I was going to get the 110 shard but it did not let me so I tried getting the 50 shard set and it let me get that one once and now it doesn’t let me do it anymore. This sucks cause I could have gotten the extra 10 shard but now I will get none. 

  • Hi my steam is China store, and I’m currently in Canada for school, I was trying to buy exotic shards but after I clicked on “Authorization” button, it will take me back to apex in-game store, and nothing happened, can you fix this bug for buying exotic shards? It’s really annoying. 

  • Player518's avatar
    Player518
    7 months ago
    Hi my steam is China store, and I’m currently in Canada for school, I was trying to buy exotic shards but after I clicked on “Authorization” button, it will take me back to apex in-game store, and nothing happened, and my money is still in steam wallet. Can you all fix this bug for buying exotic shards? It’s really annoying.