Can't enter a game; endless matchmaking
Hello, I play Apex Legends through steam on my PC and since the newest update, I haven't been able to solo play on either Duo or Trios. I have tried to enter with the fill team members box both chec...
Forum Discussion
EA_Mako
Community Manager
Community ManagerHey @RunningScaredLP,
Is there any change to this situation if you select a different server or data center when first logging into the game?
Since you're not seeing any progress regardless of whether the Fill option is checked or unchecked, I'd definitely suggest going through these troubleshooting steps, in particular please check the section regarding changing your DNS to see if that improves the situation at all.
Unfortunately all of these steps did not solve the issue ☹️
- EA_MakoThanks @RunningScaredLP.
Which data center are you connecting to at the start?
What sort of connection are you using on your PC, wired or wireless?It automatically connects to Iowa GCE 1 through 4. I have tried Salt Lake, Dallas, and Oregon. I am on a wired PC and I have restarted the modem, restarted the computer, uninstalled and reinstalled Apex. But it will not let me as a solo player enter a game. It is an endless match making screen and the numbers waiting in the que do change repeatedly.
This has been happening to me since Friday and is really REALLY messing up the way I normally play.
I have a post in the bug reports about this very issue here: Never-ending queuing with fill teammates unchecked
There's at least one PS4 player experiencing something similar as well.
I've already confirmed that -for me- this is something outside of standard connectivity issues. I tried different regions (first thing I did when I couldn't get into a game). I tried on my desktop and my laptop, along with a round of verifying the game files in origin.
The real kicker is this though: my two kids have their own Apex Legends accounts, I can log out of origin and log in as one of them and everything works FINE - they can uncheck "fill teammates" and get into a game with no problem. If I log back into my account the problem returns. The fact that other origin accounts on the same computer/install aren't seeing the problem should eliminate most user-side sources of the issue (install corruption, driver issues, network connectivity issues etc).
It works consistently on some accounts. It's completely broken on another. I still can't figure out what the difference actually is.
- @EA_Mako I'm having the same issue this is going around for years now and nothing ever changed ....
I fixed it !
I gave my internet provider a call told them about this and got a new router (from technicolor to arris).
since i've got the new device thisx problem never reoccoured!
Most of the time it's the type of router that blocks you from matchmaking apparently
Community Highlights
- EA_Blueberry7 years ago
