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KarambaMax's avatar
KarambaMax
6 years ago

Can't find config files and Settings keep resetting

My settings(all of them) reset every time i close and reboot my game. People have told me i should fix it in videoconfig.txt which is supposedly should be in C:\Users\KarambaMax\Saved Games\Respawn\A...
KarambaMax's avatar
KarambaMax
6 years ago
@KarambaMax btw i also have avast and i have tried deleting both origin and apex, and redowloading
  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @KarambaMax 

    It seems like Avast is preventing the settings files from being written to correctly so we want to either disable Avast to test and if the issue is resolved, you can "whitelist" Apex in that software to let it know it is a known safe piece of software.

    In Avast you should whitelist Apex:

    C:\Program Files (x86)\Origin Games\Apex\r5apex.exe

    ...using these steps:

    1. Add it as an exception by going to Settings » General » Exclusions
    2. Confirm by clicking OK

    Again, let us know if this helps, thanks.

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