Forum Discussion
EA_Barry
Community Manager
6 years agoIt seems like Avast is preventing the settings files from being written to correctly so we want to either disable Avast to test and if the issue is resolved, you can "whitelist" Apex in that software to let it know it is a known safe piece of software.
In Avast you should whitelist Apex:
C:\Program Files (x86)\Origin Games\Apex\r5apex.exe
...using these steps:
- Add it as an exception by going to Settings » General » Exclusions
- Confirm by clicking OK
Again, let us know if this helps, thanks.
5 years ago
@EA_Barry wow is this the real Barry for EA cool privilege man :D
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