can't purchase exotic shards through steam
Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number xx
Enter RAM memory size in GB 24
What is your gamertag/PSN ID/EA Account name? constfusion
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. store
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. purchasing shards
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 9
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I am unable to purchase the 110 shards pack through steam. Authorization screen pops up and after clicking Authorize nothing happens. I have enough credit on my account, actually topped up 80 EUR just for this purcahse. I've tried multilpe times also with reboots and login/logouts. I've been able to purcahse 10 shards (9.99) through the same process, but I wanted the 110 package to get the 30 bonus.
What should be happening instead? ... actual purcahse happening?
Steps: How can we find the bug ourselves? Try purchasing 110 package exotic shards through steam
I am unable to purchase the 110 shards pack through steam. Authorization screen pops up and after clicking Authorize nothing happens. I have enough credit on my account, actually topped up 80 EUR just for this purcahse. I've tried multilpe times also with reboots and login/logouts. I've been able to purcahse 10 shards (9.99) through the same process, but I wanted the 110 package to get the 30 bonus.
I'd try to buy 2x 39.99 packs but then I would be 10 shards short and I'm not even sure if that would work, I already threw 9.99 eur away to see if the single purchase would work... this is a bit annoying. ANy solution? thanks
