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TheyLoveChicho's avatar
9 hours ago
Solved

Temporarily banned but no penalty history

It says I’ve been banned for 7 days doesn’t give me a reason just says I’ve been banned for 7 days and when I go to ea to check my account penalties there’s not a single thing there

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Hey TheyLoveChicho​,

    You can still appeal a ban that you don't see in your penalty history if you follow the steps here. Just note that it can take a few days for them to get back to you.

    Also, maybe this is a silly question, but is it possible that you're actually playing on a different account than the one you're using to log in with? If you didn't get an email with more information, it might explain why.

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