Solved
Can't queue or enter firing range
A while ago, my account was hacked and cheats were used on it. As a result, I got banned and couldn't play anymore. Later, EA acknowledged that my account had been compromised and helped me recover i...
Update: my account is finally fixed.
I want to give a huge thank you to Midnight9746 for his incredible help in getting my case looked at by the right people.
A big thanks as well to EA_Mako and the Terms of Service (ToS) team. I'm not 100% sure which of you applied the final fix, but it worked and I'm extremely grateful.
For anyone else stuck with this problem: Standard support is a dead end. The issue is a server-side account error. The solution came after I both submitted a formal ToS appeal and got help from a Community Manager. I'd recommend trying those two routes.
