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KaijuKray's avatar
KaijuKray
Rising Newcomer
1 day ago

Apex coins missing from my account

I bought some Apex coins and it doesn't show on my account. I got the charge on my card. I've restarted the game and restarted my pc but that didn't work. Need help please.

6 Replies

  • I just brought apex coin and i didn't get it..I restarted the game and the money went out of my card. Can someone fix this so I can get my apex coin

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there,

    I’m sorry to hear that your Apex Coins haven’t appeared even though the purchase was charged.

    On which platform did you make the purchase?

    If you were playing through Steam, please also try launching Apex Legends through the EA app.

    You should also check which Wallet you’re using.

    If the Apex Coins still haven’t appeared after 24 hours, please contact EA Support using the Contact Us button at the bottom of the EA Help page. Thanks.

  • tghtgghhhn's avatar
    tghtgghhhn
    New Novice
    1 day ago

    Pc try both steam  and ea the coins are not there 

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    14 hours ago

    If the Apex Coins still haven’t appeared after 24 hours, please contact EA Support using the Contact Us button at the bottom of the EA Help page. Thanks.

  • tghtgghhhn's avatar
    tghtgghhhn
    New Novice
    6 hours ago

    I try this no one help it been over two hour 

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