Cant ready up for a game when i log in
I haven't been able to play the game for about two weeks on ps5 when i log in the game at first i cant see my level or name in the lobby. And then i not able to ready up for a game it keeps telling m...
Forum Discussion
EA_QueenBee
Community Manager
Community ManagerHey everyone,
I'm going to post a little template here if y'all could fill it out, just so I can get a better idea of what the problem is/could be:
- What platform do you play on?
- What region do you play on?
- How long have you had this issue (roughly)?
- What troubleshooting have you already tried (if any)?
We'll hopefully have a better idea of what exactly we're dealing with afterwards.
@EA_QueenBee i would appreciate a response
ThomasMc2595EA Staff
Hey @daddyaboody
Sorry for the annoyance this is causing you.
Is there more information you could provide, to help us investigate this?
Is this now seen when trying to play every match/ every time you connect to Lobby?
Do you ever get a chance to connect to a game mode, and you stop just seeing "player" as your username?
If you join up with friends who can play normally, are you able to queue up properly?
Thanks.
- @ThomasMc2595 I have same problem
I cannot queue up with my friends.
I see “player” as my username.
I have this problem for month.
I try every thing i can from port forward, uninstall the game, changing my dns, rest my router, rest my ps5, clear cache.i try anything i can.
And i still have same issue. - @ThomasMc2595 1.yes it every time i connect to the lobby
2.yes im usually able to get into a game a day if i tried long enough
3.whenever the "player" disappears and my name comes up i cant ready up for any game
4.i haven't been able to play with friends for months now
thanks. I have been having this issue for 3 - 4 weeks now. Some similarities I've observed between people that are facing this issue so far are the following:
- They are playing on console
- They are playing on servers that are not close to them (Middle East playing on frankfurt or Belgium, etc.)
The bugs that prevent me from playing happen both in the loading screen and in the lobby.
Loading screen:
Sometimes, when I open my application and enter the loading screen, I cannot pull up the server list to switch my servers. On the bottom left, where it is meant to display my server, it says, "Data center downloading... 0", and does not allow me to open the server list. The other glitch I have in the loading screen is after clicking x and trying to proceed to the lobby, I get a loading icon that then turns into "Retrieving matchmaking list". For these glitches, I usually have to restart my game a few times to get it to work.
Lobby:
In the lobby, I also face two glitches that prevent me from playing. The first one, as described by the other people in this forum, is where my username is not displayed and instead it just says "player" with no level icon. When I try to ready up, it says "party not ready" where it usually tells you how many people in que or "matchmaking". While my username is "player", I cannot join other people, and apparently, when they join me, they can see themselves in my lobby but I cannot see them. For this specific glitch, I found a youtuber video published around a year ago that recommended disconnecting your wifi for 5 seconds while in the lobby then reconnecting it. It does solve this problem for me, and I am able to join my friends' lobbies (although it is really buggy -- one of us loads into a game while the other remains in the lobby screen), but after a few games, while I'm in a game, my game freezes up and displays a notification on the bottom of my screen that reads, "Party Leader quit". Afterwards, I face the same issues as before.
The other glitch I have in the lobby is when my username and icon level are displayed, but I can't load into or switch gammemodes because it says I need to complete my "orientation match" first (Image attached). I have not found a solution for this glitch and have to restart my game a few times to get it to work.
(My friends that live in the same area as me also face the same issues)
Overall, in the past month, in order for me to play 30 minutes of apex (without being able to play with friends most of the times), I'd have to spend an hour troubleshooting and restarting my game. At first, I thought it was just an issue for the people in my area, like my friends and I, but it is apparent that we are not the only ones facing this problem. I hope it gets fixed soon
