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asyn_is_qt's avatar
asyn_is_qt
2 years ago
Solved

cant unlink account

i have tried to contact ea support many times however every time it gets declined without a responce what i am contacting you about is that my steam account got unlawfully banned i also got banned on...
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hello, @asyn_is_qt 

    I'm sorry to say, a platform account cannot be unlinked if there is an active ban on it. You can find more information on bans in the article here.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@asyn_is_qt 

Linking another account won't restore that progress. At this point, the only think you can do is start over on a new account since your current one can't be unlinked due to the ban.

asyn_is_qt's avatar
asyn_is_qt
2 years ago

there has to be a way as people get unbanned be when i submit an unban request it gets denied dispite never cheating and everything i have put into this game

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @asyn_is_qt 

    I don't have anything else to suggest. We cannot help with this over Answers HQ. ToS has denied to overturn the ban. We can't change their decision.

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