CLOCK_WATCHDOG_TIMEOUT
Good morning all,
I built my PC back in June 2023 based on QVL and it's been running like a champ until recently. I started having this problem anytime I play Apex Legends and I'm really hoping you can help me out.
It’s specifically when I play Apex and ANY OTHER GAME THAT USES EASY ANTICHEAT
It always happens within the first 5-10 minutes
It always happens twice. On the third time, instead of a BSOD, my game locks up and then unlocks up and then I can play no problem all day.
Dump Files Small Memory Dump
PC Specs:
Case
ASUS ROG Hyperion GR701
CPU
AMD Ryzen 9 7950x3D
CPU Cooler
EK Nucleus AIO CR360
Motherboard
ASUS ROG Strix X670E-E
RAM
DOMINATOR® PLATINUM RGB 32GB (2x16GB) DDR5 DRAM 6400MHz C38
GPU
ASUS ROG Strix GeForce RTX 4090 OC
Storage
Crucial T700 M.2 2280 2TB PCI-Express 5.0
PSU
EVGA - SuperNOVA 1300W GT Power Supply
External Audio
SMSL DO200MKii/HO200/AO200
Here was the BSOD error when I was on W11:
Source
Windows
Summary
Shut down unexpectedly
Date
9/8/2023 7:41 AM
Status
Report sent
Problem signature
Problem
Event Name:
BlueScreen Code: 101
Parameter 1: 6
Parameter 2: 0
Parameter 3: ffff850030ca2180
Parameter 4: 17
OS version: 10_0_22621
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.22621.2.0.0.256.48
Locale ID: 1033 Extra information about the problem
Bucket ID: CLOCK_WATCHDOG_TIMEOUT_IDLE_THREAD_STACKPTR_ERROR_EasyAntiCheat!unknown_function
Here is my current error information from W10:
Source
Windows
Summary
Shut down unexpectedly
Date
9/17/2023 7:51 AM
Status
Not reported
Problem signature
Problem
Event Name:
BlueScreen Code: 101
Parameter 1: 6
Parameter 2: 0
Parameter 3: ffff870180d61180
Parameter 4: 12
OS version: 10_0_19045
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19045.2.0.0.256.48
Locale ID: 1033
I’ve done so much research and I am at a complete loss. Aside from buying new hardware, which I definitely don't want to do, I have no clue what to do.
Here are some things I have done:
While on W11
Reseated GPU
Repasted CPU
Updated drivers
Chipset
GPU
Audio
Uninstalled GPU drivers with DDU and installed the latest
Uninstalled/Reinstalled Apex
Verified Integrity of game files
System Restored prior to issue
Reformatted SSD & installed a fresh copy of W10
Issue persists on W10 so leads me to believe it's hardware related
Reached out to Microsoft Tech Support
They mentioned to me this error and I quote, "The CLOCK_WATCHDOG_TIMEOUT bug check has a value of 0x00000101. This bug check indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, wasn't received within the allocated interval. the error relates to a problem between your system and CPU communicating"
Essentially was told that Apex Legends is not compatible with W11 and to reach out to game support
EA makes it impossible to open a Support case
Reached out to EasyAntiCheat Support
This is unfortunate because I submitted a case and was told it could take 5-14 days before a response, I then check the contact page the next week and it says they are no longer accepting Support tickets, lmao.
Reset CMOS
Ensured my PC was not overclocked
CPU
RAM
via CMD Prompt
sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth
Ran Windows Memory Diagnostics * No errors or anything were found
Scoured the middle earth and beyond looking for a solution
Things I have not tried:
Reseated the RAM
Tried just one RAM stick in the A2 slot
Tried different hardware
CPU
GPU
Motherboard
I have some tech certs so I'm not completely PC illiterate and this is just mind boggling to me. Any help is much appreciated as I would love to resolve this issue.
