Forum Discussion

OFIS-Xyed

Rising Vanguard

5 years ago

code:net

hello , pls report this to respawn that apex is getting code:net again , its almost every game for me ,

Im_Primadonnabo

5 years ago

Since no one is talking about, I need to say it. I got affected by the code net bug, contacted multiple times the EA help and they gave me hope sometimes, but today, I discovered that nobody received the goodwill grants, even if you got affected for almost a month, and for that I almost not completed the battle pass. Devs and even Respawn said that who get affected would receive the goodwill grants (Was 150 heirloom shards and, if I am right, 12,000 apex coins)

Please, EA advisors recommended me to get into the forum and search for help, because they can’t give give that.

Twisted-Wade
5 years ago
@Im_Primadonnaboy wrote:
Since no one is talking about, I need to say it. I got affected by the code net bug, contacted multiple times the EA help and they gave me hope sometimes, but today, I discovered that nobody received the goodwill grants, even if you got affected for almost a month, and for that I almost not completed the battle pass. Devs and even Respawn said that who get affected would receive the goodwill grants (Was 150 heirloom shards and, if I am right, 12,000 apex coins)
Please, EA advisors recommended me to get into the forum and search for help, because they can’t give give that.
@Im_Primadonnaboy they did not even put this issue in apex trello tracker despite they always say "it is a known issue" on live chat-tickets etc.
@EA_Barry I suffer from same code:net stuff and I have tried :
* All troubleshooting steps on EA Help (connectivity guide, clearing origin cache, etc.)
* Tried different data centers
* Clean setup of apex (tried on both platforms origin/steam)
* Did a clean setup of windows 10 with completely format
* Tried 3 different routers
* Updated firmware of router
* Reset router to factory settings
* Reached ISP, they checked all OK.

Only my main (this) account is affected, I can play on alt accounts without any issue on the same system. There was a code:net info gathering topic for accounts affected before. Why do not you do the same process?