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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
7 years ago

Community Crashing Troubleshooting Guide

Hello Legends, We're all extremely excited to hop into Apex Legends, but we know there are some players out there experiencing crashing woes. While you might not always see an immediate response fr...
Oyajuu's avatar
Oyajuu
7 years ago

Many crashes since the patch, one that actually froze my PC. Looking at Windows system events, it seems to be memory exhaustion in all instances, getting messages like following before game or PC crashes:

Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: r5apex.exe (10880) consumed 11348385792 bytes, googledrivesync.exe (11876) consumed 384466944 bytes, and firefox.exe (968) consumed 314200064 bytes.

There's a leak somewhere.