Forum Discussion

4 years ago

Solved

Connecting to the servers

Hey, how's it going, Ever since the new update came out I haven't been able to connect to the servers. What should I do to fix this? I just want to hop on and enjoy the new update. Please let me k...

nebwise
4 years ago
@EA_Atic The client patch seems to have smoothed out issues on PS4. My Xbox buddies are still freezing-out or crashing after nearly every match (requiring a game restart), and occasionally getting DC'd after character selection. We suspect crossplay might be a factor.

EA_Atic

DICE Team

4 years ago

@nebwise @MarkkyPooh @5ilverwolf @ImmaADV

Despite improvements Friday, we're still seeing roughly three times the normal rate of disconnect errors in APEX, and a full return to normal may take until our next planned patch on Sept 22. We'll extend the current ranked split by one week—that update will go live Monday.

https://twitter.com/Respawn/status/1439000737082757128

/Atic

nebwise

4 years ago

@EA_Atic The client patch seems to have smoothed out issues on PS4. My Xbox buddies are still freezing-out or crashing after nearly every match (requiring a game restart), and occasionally getting DC'd after character selection. We suspect crossplay might be a factor.

EA_Atic
DICE Team
4 years ago
Its been a while how is it looking now? @nebwise

/Atic
- nebwise
  4 years ago
  @EA_Atic The constant crashing seems to be behind us. It took a while for most of my xbox buddies to come back online, and many still haven't. So far, so good.
  - EA_Atic
    DICE Team
    4 years ago
    Glad to hear! 🙂 @nebwise
    
    /Atic