Forum Discussion
EA_Aljo
Community Manager
4 years agoDo you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO Trace and screenshot the results? Instructions are here. This will need to be run on a PC that is using a wired connection on the same network you play on.
Are you on a wired or wireless connection and what system do you play on?
4 years ago
@EA_Aljo Ok I will try 🙂
- EA_Aljo4 years ago
Community Manager
Sounds good. Just get back to me when you can. Thanks!
- 4 years ago@EA_Aljo Iam tried it shows dns lookup failed byetheway my ping 50ms constant
- EA_Aljo4 years ago
Community Manager
Are you getting that message when trying to run the UO Trace? If so, make sure you're using the URL/IP that is listed in the instructions. Also, if you're closer to Europe, use the European IP that is listed.
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