Forum Discussion

Dado2003

4 years ago

Solved

Connection timed out Code:wheel

Every time in middle of Apex match I got kicked out and message says Connection to server timed out Code:wheel. Pls help.

EA_Aljo
4 years ago
Hi there, @Dado2003.

We're currently investigating code errors, but we should also go through some troubleshooting to see if there are any issues with your connection. What system are you playing on and do you use a wired or wireless connection? Thanks!

Cy2k3

4 years ago

@EA_AljoNo I meant he can play on my account no code: wheel error but I can't play on his and when we switch back I can't play on my but he can still play on his .I'm using a PC

EA_Aljo

Community Manager

4 years ago

@DivaLinx

There is no ETA at this time as the investigation is ongoing.

@Pocsika007

Please try the troubleshooting steps here. Let me know what happens.

@Cy2k3

It sounds like the issue is occurring at your location then. Can you run a UO Trace and screenshot the results for me? Instructions are here.

DivaLinx
4 years ago
@EA_Aljo so I turned off cloud sync and I'm 15m without disconnects on firing range.
Or this is a coincidence and you guys finally fixed it.
DivaLinx
4 years ago
Turning it back on didn't seem to affect anything so far too.
SkyEndorsed
4 years ago
fix here: https://answers.ea.com/t5/Technical-Issues/Found-Code-Wheel-Fix/m-p/10507348#M126685
EA_Aljo
Community Manager
4 years ago
@DivaLinx

Great! Thanks for the update. If anything changes, please let us know. Have fun and good luck!