Forum Discussion

Jsup115's avatar
7 years ago

Connection to Server Timed Out - Xbox

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? TYAL Jetdog1
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? All of them
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Every where in and out of game
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Anything I do has a chance to pop this up
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? All of them
When did this happen? (dd.mm.yy hh:mm) 01.05.19
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game crashes and sends me to main menu with error, and leaves me unable to play the game
What should be happening instead? Letting me play the game
Steps: How can we find the bug ourselves? Better game testing

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? TYAL Jetdog1
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? All of them
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Every where in and out of game
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Anything I do has a chance to pop this up
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? All of them
When did this happen? (dd.mm.yy hh:mm) 01.05.19
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game crashes and sends me to main menu with error, and leaves me unable to play the game
What should be happening instead? Letting me play the game
Steps: How can we find the bug ourselves? Better game testing

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? TYAL Jetdog1
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Literally anywhere I walk
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Walking
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? All of them
When did this happen? (dd.mm.yy hh:mm) 01.05.19
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? It crashes the game to the main menu and says connection to server has timed out. It doesn’t allow me to play more than 2 minutes at a time
What should be happening instead? Letting me play the game, not crashing me out of the game every time i try to play
Steps: How can we find the bug ourselves? Better Game testing

15 Replies

  • This is still happening to me dude. APEX SUCKS. Is not my console or my network because it only happens with this game.  I hate it specially when you playing ranked.

  • silvosilvest's avatar
    silvosilvest
    5 years ago

    i have followed rhese steps and still dont work. Like Hello is 2020. No wonder you guys loosing pkayers to Call of Duty and other battle royales with better servers. Its not our network becasue every other game works fine and I dont get kicked out or my game freezes when Playing COD like it happens during Apex

  • Hey, im having the same issue i havent been able to play for 3 months now i was just wondering if and how you managed to get it to work

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