EA, please give my account back..

Y1nhuashuxi0​ Sadly, bans cannot be handled on the forums as those would need to go through the EA TOS Team.

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Y1nhuashuxi0 wrote:

I’ve now submitted 7 appeals through the official EA support channels, but every response I received felt like an automated message—cold, dismissive, and without any proper investigation into my case.

If you had gotten a response that states to "not expect anything further", that does unfortunately mean that the ban will be upheld.

Y1nhuashuxi0 wrote:

I’ve been playing Apex since high school, and I’ve invested over 1,400 hours into the game.

I can understand how much your account means to you, as I've been playing since the first month of the game's release and have more than 5k hours in the game, (I'd hate to lose access to my account too):

Y1nhuashuxi0 wrote:
This account is more than a game profile. It holds my youth, my identity, and countless memories. I am someone who was born male but identifies as female. In real life, I’ve faced judgment and rejection. But in Apex, I found a space where I could feel respected and truly be myself.

I am also a member of the LGBTQIA+ community who had faced judgment and rejection, (which is why I like how inclusive the game is with its characters as well), so I do know how important it is to feel welcomed within a community.

Y1nhuashuxi0 wrote:

Since the ban, I’ve created a new account and reached Diamond III within just one week. I believe this proves that I am a capable, fair, and dedicated player who has no reason to cheat.

As unfortunate as it is to be banned on your main account, I do not recommend using an alternate account while you have a banned account as that would be seen as "ban evading", which can result in the second account being banned as well, (making the first account highly unlikely to be unbanned).

Y1nhuashuxi0 wrote:

I have never cheated, and I strongly suspect my account may have been hacked or compromised. I noticed login attempts from places I’ve never been, like Shenzhen, Toronto, and Singapore. Meanwhile, I’ve lived in Australia for the past few years and have not left the country.

I recommend setting up Two Factor Authentication, (if you haven't already), to help strengthen your account's security.

Y1nhuashuxi0 wrote:

All I’m asking is for EA to take my case seriously. Please check my login IP history and verify whether any suspicious or cheating behavior was linked to my real location. Treat this as an account compromise, not a cheat case.

Please, EA, give me back my account. I just want to continue enjoying the game I love, fairly and honestly.

Since bans cannot be handled on the forums, that would be something for the EA TOS Team to look into as the EA Staff here are unable to review your account's ban.

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