Forum Discussion

5 years ago

Consistent Lag -Xbox One

My game lags a lot, but it's definitely a problem on the game's end. My roommate plays on his Xbox on the same internet just fine, and when I get on, it's lag for days. No other game I play lags near...

EA_Aljo

Community Manager

5 years ago

@XvArawnvX

I understand you play on Xbox, but that test needs to be run on a PC. As long as that PC is on the same network as your Xbox, the test gives us the same results. Regardless, without one, we'll have a harder time finding out what's causing this. Are you only having this problem when you try to play at the same time as someone else in your home?

XvArawnvX

5 years ago

@EA_Aljo Yes I’m usually fine playing solo but when I part up with anyone in home that’s when it happens, again like I mentioned before we’ve played since season 2 for her and season 1 for me but never had this issue until season 5 and I believe around the reconnect feature time. I don’t have a pc though so I won’t be able to run that test sorry

EA_Aljo
Community Manager
5 years ago
@XvArawnvX

Just to be sure, your friend has an open NAT as well, right? If so, you both should set up static IPs on your consoles. That has been known to help with this as well.
XvArawnvX
5 years ago
@EA_Aljo Yes the other console is the same I have been researching how to set it up I’m just stumped so far what numbers to enter in external port and what numbers for internal port
EA_Aljo
Community Manager
5 years ago
@XvArawnvX

You should try contacting your ISP. They can probably help with this.
XvArawnvX
5 years ago
@EA_Aljo 👌👍🏻