Constant crash with error code 0x887A0006 (Device Hung) since season update
Hi everyone,
Since the latest season update, my game has been crashing frequently with the following fatal error message:
Fatal Error - Engine Error
DXGI_ERROR_DEVICE_REMOVED: 0x887A0006
DXGI_ERROR_DEVICE_HUNG - The application's device failed due to badly formed commands sent by the application. This is a design-time issue that should be investigated and fixed.
Before this season, my game was completely stable for months without any crashes. I made no changes to my hardware or system settings – the issue started immediately after the update.
Here is what I have already tried, but none of them worked:
- Tried three different AMD GPU driver versions: 26.5.2, 26.6.1, and 26.7.1. Each time I used DDU in safe mode to do a clean uninstall before installing the new driver.
- My GPU is not overclocked. I even tried underclocking both the core and VRAM, but the crash still happens.
- My power supply is more than sufficient, so power delivery is not the issue.
- I reinstalled the game completely, but the problem persists.
My system specs:
GPU: AMD Radeon RX 9070 XT
CPU: AMD Ryzen 7 7800X3D
Motherboard: Gigabyte X670E AORUS ELITE AX
RAM: 64GB DDR5 6000MHz
OS: Windows 11 (fully updated)
Game installed on: SSD
Steam launch options: +fps_max 279 +cl_fovScale "1.7"
What puzzles me is that this only started after the season update. Before that, everything ran fine for months. I have seen a few other players reporting similar error codes, but the usual fixes don't seem to help in my case.
My questions:
Has anyone with similar hardware (especially RX 9000 series or 7800X3D) experienced the same issue?
Is Respawn / EA aware of this problem and working on a fix?
Thank you all in advance for any help or suggestions!